Legal Information

Terms of Condition

Please read these terms carefully before using our email automation platform.

Last updated: August 10, 2025

These Terms of Condition ("Terms") govern your use of Linconex's email automation platform and services. By using our platform, you agree to comply with and be bound by these terms. Please read them carefully as they contain important information about your rights and obligations.

Acceptance of Terms

Agreement to Terms

By accessing and using Linconex's email automation platform, you agree to be bound by these Terms of Condition and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes constitutes acceptance of the new terms.

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using Linconex, you represent and warrant that you meet these eligibility requirements.

Service Description

Platform Features

Linconex provides AI-powered email automation services, including email summarization, template creation, and automated messaging systems. Our platform is designed to streamline email workflows without requiring passwords or complex integrations.

Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted access and may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice of planned maintenance whenever possible.

Feature Updates

We continuously improve our platform by adding new features and enhancing existing ones. Some features may be modified or discontinued with reasonable notice to users. Premium features may require subscription upgrades.

User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our platform to send spam, malicious content, or any material that violates applicable laws or regulations.

Content Responsibility

You are solely responsible for the content you create, send, or process through our platform. You warrant that you have all necessary rights and permissions for any content you submit to our services.

Subscription and Billing

Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details, pricing, and features are clearly outlined on our pricing page. You can upgrade or downgrade your plan at any time through your account settings.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as expressly stated in our refund policy. We accept major credit cards and other payment methods as indicated on our platform.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings, and cancellation will take effect at the end of the current billing period.

Intellectual Property

Our Rights

Linconex and its associated trademarks, logos, and service marks are owned by us. The platform's software, algorithms, and user interface are protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

User Content

You retain ownership of the content you create using our platform. However, you grant us a limited license to process, store, and transmit your content as necessary to provide our services. This license terminates when you delete your content or close your account.

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about our services become our property and may be used to improve our platform without compensation or attribution to you.

Privacy and Data Protection

Data Processing

We process your personal data in accordance with our Privacy Policy, which is incorporated into these terms by reference. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time, subject to certain legal and operational requirements.

International Transfers

Your data may be processed and stored in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during international transfers in compliance with applicable data protection laws.

Limitation of Liability

Service Limitations

Our services are provided 'as is' without warranties of any kind. We do not guarantee that our services will meet your specific requirements or that they will be error-free, secure, or continuously available.

Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Linconex is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration.

Contact Information

For questions about these Terms, please contact us at info@linconex.com or through our contact form.