Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2025
At Linconex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our email automation platform and related services.
When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and company information. This information is collected when you voluntarily provide it through our registration forms, contact forms, or account settings.
We automatically collect information about how you interact with our platform, including email templates created, summarization requests, API usage, and feature utilization. This helps us improve our services and provide better user experience.
We collect technical data such as IP addresses, browser type, device information, and operating system to ensure platform security and optimize performance across different devices and browsers.
We use your information to provide, maintain, and improve our email automation services, including AI-powered summarization, template creation, and API access. Your data helps us deliver personalized and efficient automation solutions.
We may use your contact information to send you important service updates, security alerts, billing notifications, and occasional product announcements. You can opt out of marketing communications at any time.
We analyze usage patterns and user feedback to enhance our platform features, develop new functionalities, and optimize user experience. This analysis is performed on aggregated, anonymized data whenever possible.
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your personal information and email content are stored using advanced encryption methods to protect against unauthorized access.
We implement strict access controls and authentication measures to ensure that only authorized personnel can access your data. Our team members undergo regular security training and are bound by confidentiality agreements.
We conduct regular security audits and vulnerability assessments to identify and address potential security risks. Our infrastructure is monitored 24/7 for suspicious activities and potential threats.
We may share limited data with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your information.
We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests unless prohibited by law or if notification would compromise an investigation.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide notice and ensure that your privacy rights are protected during any such transition.
You have the right to access, update, or correct your personal information at any time through your account settings. If you need assistance, you can contact our support team for help with data modifications.
You can request deletion of your account and associated data at any time. We will permanently delete your information within 30 days of your request, except where retention is required by law or for legitimate business purposes.
You have the right to export your data in a commonly used format. This includes your email templates, summarization history, and account information. Contact our support team to request a data export.
We use essential cookies to enable core platform functionality, maintain your login session, and ensure security. These cookies are necessary for the proper operation of our services and cannot be disabled.
We use analytics cookies to understand how users interact with our platform and identify areas for improvement. You can opt out of analytics tracking through your browser settings or our cookie preferences center.
Some third-party services integrated into our platform may set their own cookies. We recommend reviewing the privacy policies of these services to understand their data practices.
If you have any questions about this Privacy Policy or our data practices, please contact us at info@linconex.com or through our contact form. We will respond to your inquiry within 48 hours.